Effective Date: 12 February 2025
Contact Email: support@mpeSeva.com
At MP eSeva, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information while you use our service booking platform.
1. Information We Collect
We collect the following types of data when you use the MP eSeva app:
- Personal Information: Name, phone number, email, and address for service bookings.
- Location Data: Your live location for better service recommendations.
- Payment Information: Secure payment processing details when booking services.
- Usage Data: App interactions, service history, and preferences.
2. How We Use Your Data
We use your data to:
- Provide seamless service booking and user experience.
- Process payments and confirm orders securely.
- Improve recommendations and optimize service delivery.
- Offer customer support and send important updates.
3. Data Sharing
- We share necessary data with service providers for fulfilling your booking requests.
- We do not sell your personal information to third parties.
4. Security Measures
We implement industry-standard security measures, including encryption and secure servers, to protect your personal and payment data.
5. Your Rights
You can:
- Update, access, or request deletion of your data by emailing support@mpeSeva.com.
- Control location permissions within your device settings.
6. Updates to This Policy
We may update this policy periodically. Check the app or our website for the latest version.
For any queries or concerns, contact us at support@mpeSeva.com.